About Indosoft Inc. - A contact center and information technology company
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In its 12th year of operation, Indosoft is a leading information technology and telecom company operating in two key high technology domains - Telephony product development and IT Services. The telephony group is a pioneer in the application of Computer Telephony software and is a technology leader in Contact Center software, Audio Conferencing, Customer Premise Do Not Call Blockers, VoIP solutions, PBX, IVR and Voice Recording technology. The IT Services group spearheads nearshoring of IT Services to Atlantic Canada for companies in the US.
About Telephony, Call Center and VOIP products group
We have a comprehensive portfolio of products and applications such as the Fully Blended Contact Center solution suite, a web CRM suite, full featured Audio Conferencing solution, Predictive, Preview and Agent Ready Dialers, Hosted and Remote Call Center Applications. Our Inbound applications come with Automatic Call Distributor, Interactive Voice Response System and Recording Applications. We also develop and maintain Database Applications to support the client requirements. Indosoft's real time call blocking application is a feature available on all our PBX models and allows the customer to comply with Federal, State and Local 'do not call' regulations by blocking calls to people who are on the List.
Indosoft has delivered open, flexible and comprehensive call center solutions for over 7 years, while providing remote software production support for our clients. Indosoft is 100% focused in its core competencies. Enterprises that have Customer Service Centers, Help Desks, Collections, Telemarketing, Voice Self-Service/IVR, Office PBX, Geographically distributed Offices, Survey and Polling, all use Indosoft's technology solutions to improve customer service, reduce operational costs and make the most out of every customer interaction.
About the Nearshoring of IT Services to Canada
Indosoft offers offshore IT Services for US companies including software and application development with project management, remote production support services, database design and database administration services, telecom and technology Consultancy, Quality Assurance and Manual/Automatic Regression and Performance testing services. We deeply understand the pains of offshoring to distant lands and work to make nearshoring a pleasure filled experience.
Software technology skills include a range of Java and Microsoft technologies for both the front end and the back end servers, Oracle, SQL server and other database skills, supplanted by MS, Unix and Linux operating system and troubleshooting expertise. A host of practiced processes including PMI approved project management standards, and practice of industry standards process like the Rational Unified process, Prince2, Agile/XP methodologies, SWEBOK round off our expertise.
In Summary
At Indosoft, you will discover a level of service and dedication that is unmatched in the industry. Our professionals work with you to create a solution that is custom-tailored to your particular needs. They also incorporate your company's values and goals and become a direct extension of your company.
About Telephony, Call Center and VOIP products group
We have a comprehensive portfolio of products and applications such as the Fully Blended Contact Center solution suite, a web CRM suite, full featured Audio Conferencing solution, Predictive, Preview and Agent Ready Dialers, Hosted and Remote Call Center Applications. Our Inbound applications come with Automatic Call Distributor, Interactive Voice Response System and Recording Applications. We also develop and maintain Database Applications to support the client requirements. Indosoft's real time call blocking application is a feature available on all our PBX models and allows the customer to comply with Federal, State and Local 'do not call' regulations by blocking calls to people who are on the List.
Indosoft has delivered open, flexible and comprehensive call center solutions for over 7 years, while providing remote software production support for our clients. Indosoft is 100% focused in its core competencies. Enterprises that have Customer Service Centers, Help Desks, Collections, Telemarketing, Voice Self-Service/IVR, Office PBX, Geographically distributed Offices, Survey and Polling, all use Indosoft's technology solutions to improve customer service, reduce operational costs and make the most out of every customer interaction.
About the Nearshoring of IT Services to Canada
Indosoft offers offshore IT Services for US companies including software and application development with project management, remote production support services, database design and database administration services, telecom and technology Consultancy, Quality Assurance and Manual/Automatic Regression and Performance testing services. We deeply understand the pains of offshoring to distant lands and work to make nearshoring a pleasure filled experience.
Software technology skills include a range of Java and Microsoft technologies for both the front end and the back end servers, Oracle, SQL server and other database skills, supplanted by MS, Unix and Linux operating system and troubleshooting expertise. A host of practiced processes including PMI approved project management standards, and practice of industry standards process like the Rational Unified process, Prince2, Agile/XP methodologies, SWEBOK round off our expertise.
In Summary
At Indosoft, you will discover a level of service and dedication that is unmatched in the industry. Our professionals work with you to create a solution that is custom-tailored to your particular needs. They also incorporate your company's values and goals and become a direct extension of your company.