Audio Conferencing System, Audio Conference Bridge, Teleconferencing Bridge and Conferencing Solution

Audio Conference System & Teleconferencing Solution, also identified as Audio Conference Bridge

Our Audio Conferencing Bridge & Teleconferencing Solution connects seamlessly over TDM and Voice over IP networks. The audio conferencing system includes a comprehensive set of features and is easily customizable easily.

Our audio conference system is a conference bridge that caters to high volume scalability and integration required by Conferencing Service Provider and the ease of use and rapid return on investment sort after by enterprise clients.

The conference bridge is packaged to address the requirements for conferencing service providers and enterprises alike.

Conference Service Providers Selling conferencing as a service to their clients. They typically look for a solution with the following requirements

Cost effective not limiting by per port costs and complex licensing,

Scale according to their requirements

Comprise features common in the conference industry plus easily address the unique requirements of their clients

Easily integrate with their telecom infrastructure plus front and back end business processes.

Learn more about our conference service provider conference bridge solution click here

Enterprises . Install a bridge for inhouse conferencing requirements connected to existing PBX infrastructure. Enterprise users of conference bridge wish to address the following requirements

Ease of installation and use.

Low entry price point and quick return of investements

Directly terminating telecom lines and integrating into existing multi vendor PBX.s

Custom greetings and labeling of the interfaces

Learn more about our enterprise conference bridge solution click here

Audio Conference Bridge - Features

We believe our Teleconferencing Bridge provides all the features required for your audio conferencing requirements.

If you have a unique feature request that you can't find included with our product, please contact us. It may currently be in development, or we may be able to quickly develop it for you.

Various Types of Conferences

Reservation-Less
A pre-defined conference ID and/or PIN with no expiry allows the organizer and participants to conference when required. Meetings can occur at any time using an established dial-in number and access code.

Reserved or Scheduled Conferences
The Conference organizer or Conferencing Service Provider can schedule a conference, send invitation emails to participants and have them register for the call.

On-the-Fly Conference
All participants who call in to an established dial-in number and enter the same PIN are connected together. Using this service connection occurs instantly and anonymously without any account setup.

Ad Hoc Conference
Instantly starts a conference call by dialing out to someone. Additional participants can be easily added as required, participants are provided the invitation over the phone and have the option to agree or decline to join the conference invitation. This is also used in highly secure instances where the organizer knows who to call and bring into the conference.

Operator Assisted or Attended Conference
Useful in large or high profile events. Conference service providers can set up conferences where they help participants access the conference, start proceedings, initiate Q&A sessions, monitor calls and respond to requests.

Many Conversation Modes

Conversation Mode
Everyone participating in the conference has the ability to communicate. This is the mode most commonly used in small conferences and meetings.

Presentation or Lecture Mode
The organizer of the conference or their designate will be able to communicate - all others will be in listening mode and muted.

Question & Answer Mode
The participants ask questions by raising their "virtual" hand by using keypad commands and are put in a queue for asking questions.

Polling Mode
During a conference, if you need a poll to be conducted, the questions can be submitted and the participants can use their keypad to vote. The results are then tabulated and the count(s) made available.

Intuitive Web-Based Interface for Organizers and Operators

The web-based interface has been designed with ease of use in mind. The interface is task-oriented with separate web pages for scheduling calls, viewing upcoming and past calls, etc. Access to this web-based Interface is with a user name and password, preventing unauthorized use of the system.

Web-based real time control and management for the moderator

Uses the web-based interface for point-and-click management of conferences.
Fully manages the moderator's conference for scheduling, changing and managing the e-mailing of invitations to participants.
Steps through a scheduling wizard to select type of conference, time, date, IDs, PINs, and passwords.
Imports phone number and e-mail address details from Microsoft Outlook¨ into your contacts database.
Automatically sends conference notifications with all details to participants.
Allows participants to pre-register online for the conference once they receive the invitation. The moderator can view the registration details.
Can automatically populates Outlook or other calendar applications with complete conference information.
Schedules regularly recurring conferences
Provides Reporting for Call Record History

Provides monitoring of active conferences through the dashboard, and provides full control to:

Mute/Un-mute Participants, to ensure no distractions
Disconnect any or all participants
Dial Out to add participants
Grant/ Revoke Administration privileges to participants during the conference Display Caller ID of participants on call dashboard
Start and Stop Recording
Lock/Unlock Conference, thereby preventing unwanted guests from entering
Create Sub-conferences on-the-fly

Web-based real time control for the Conference Operator:

Lists all the accounts and moderators, and adds, deletes disables/enables or modifies their details
Provides access to all log data (user and system data)
Views lines and disconnects any that are not disconnected properly
Lists all Active and Scheduled conferences in the system
Can carry out all activities on behalf of a moderator
Displays the number of ports currently in use
Displays and exports conferencing statistics and usage reports
Sets dial-out permissions and department codes on an account basis
Sets a port utilization alert that notifies administrators when the system is nearing capacity
Provides Extensive Reporting Features

Monitors telephony span and channel status

Monitors system capacity in real-time including: peak and average port utilization, total system port minutes used and utilization of specific T1s
Transfers Participants into and out of conference
Merges Conferences
Monitors conference lines for audio quality
Extensive Security Features
Specify the type of entry announcements: none, beep, name option for participants to record name and play back when joining the conference
Remove uninvited guests - checking their Caller ID and disconnecting their line
Separate moderator and participant access PINs
Lock and unlock conference
Hear participants count
Start conference only when moderator logs in
End conference when moderator leaves
Two stage conference entry, participants can be brought into a lounge area and then the moderator can bring them into the conference.
User name and password authentication of accounts
System-generated access code as well as an option for customized PINs
Access codes expire at the end of scheduled calls
Dial Out conferencing where only the invited parties are called

Extensive Security Features

Specify the type of entry announcements: none, beep, name option for participants to record name and play back when joining the conference
Remove uninvited guests - checking their Caller ID and disconnecting their line
Separate moderator and participant access PINs
Lock and unlock conference
Hear participants count
Start conference only when moderator logs in
End conference when moderator leaves
Two stage conference entry, participants can be brought into a lounge area and then the moderator can bring them into the conference.
User name and password authentication of accounts
System-generated access code as well as an option for customized PINs
Access codes expire at the end of scheduled calls
Dial Out conferencing where only the invited parties are called

Dial Out Conferencing

Pre-schedule a full or partial dial out conference - also dial out to bring in additional participants while the conference is in progress.
The system, operator and moderator via web and DTMF can initiate the Dial Out facility.
Dial out capability can be enabled/disabled on a per user basis by the system administrator

Call Recording and Playback Web, Phone, Streaming

Moderator can record a conference with the touch of a button, or via the web and retrieve it through playback via a dial-in number or using the Internet.
You can record a conference and stream real time on the Internet.
Use playback controls to navigate through the recordings of the conference - for those who miss the presentation or want a "refresh" of the information presented.

Sub-Conferencing

The moderator can create as many sub-conferences as required in real time, and be able to split the participants into groups for discussion purposes. or if the moderator wants to talk one-on-one to a participant during the conference.

Billing and Reporting

Review historic, current and scheduled system usage.

View details on attendees' participation in individual conferences, and their call activity.

Generate call detail reports, including specific account codes, call participants, call times and duration of calls, in order to bill the appropriate parties.

Reports can be exported to third party billing systems.

Call detail reporting provides critical information for charging back conferences to clients, including:

System status and capacity via the web-based interface
Conference activity via predefined or customized reports
Account detail changes can be made at any time, with changes taking effect immediately
Operator transaction logs created for all activities

Moderator Touch-Tone Control

The options available for the moderator to control a conference through DTMF commands via the Keypad include:

Start/ Stop Recording
Start/ Stop Entry Announcements
Hear Count of Participants
Lock/Unlock Conference
Mute/Un-Mute all
Change Conference Modes
Take Questions in Q&A Mode
Operator Assistance
Dial-out capability to add a new participant

Participant Touch-Tone Commands

The options available for the participant during a conference through DTMF commands via the Keypad include:

Mute own line (self mute)
Request Operator assistance
Raise hand for Q&A
Down hand for Q&A
Touch-tone poll response

Customizable Message Greetings

This allows you to provide your clients with a conference bridge that will play out client specific greetings

This low cost solution is extremely flexible and always online for anyone to connect, however they choose, from wherever they are.

This approach also significantly reduces conferencing costs. An in-house system eliminates per minute and per user conferencing fees paid to outside conferencing service providers. In other words, companies can realize significant cost advantages by owning their conferencing system or having a hosted system.

Manage Multiple Enterprises from a Single Interface

Flexible PIN Assignments for Different Enterprise Customers

Audio Conference Bridge - FAQ

Tell me about your Audio Conferencing Bridge?

A product designed to provide audio conferencing for Conferencing Service Providers, Business and Enterprises. Our Audio Conferencing Bridge include a full feature set and is easily customizable. It is a product that uses industry standard hardware platform and connects to IP and TDM networks without any additional equipment.

To the conferencing service provider our audio conference system provides scalability and integration with ease, with the increasing demand and diminishing per minute costs CSP's are in search of audio conferencing solution that can add more capacity, provide the latest features and integrate to their backend business processes.

For the enterprise clients our audio conference system provides effective administration and cost effectiveness making it easy to install a conferencing system into their network. The decision to install an in house audio conferencing bridge is very easy considering that you are getting the best in terms of cost, features and support.

We strongly believe in this case you are not just buying a conferencing bridge and have to worry about the other aspects of integration into your environment and business process, we work along side you to accomplish these goals.

Finally the audio conferencing solution provides a telecom switching platform that can easily define other telecom solutions with the same infrastructure, be it setting up a call routing or contact center, PBX and other voice applications, resulting in a good return on investment.

What are the features of your Audio Conference Bridge?

e believe our Teleconference Bridge provides all the features required for your audio conferencing needs.

If you realize a feature missing within our product, contact us. It may currently be in development, or we can quickly incorporate it for you.

The entire set of features is available within our conference service provider version where as the enterprise version contains a subset of the entire feature set.

Audio Conference Bridge pricing/cost information?

We stay away from the traditional pricing model adopted by other teleconferencing bridge providers of pricing the bridge on a per port basis we do not want to limit your business with capacity constraints.

Since our audio conference solution target various market segments the cost depends on understanding your requirements and putting together the prices for the three components that constitute the conference bridge. We will work with you to assess your audio conferencing requirements. Once you understand the cost, features and support benefits put together we assure you will find our solution the most attractive in the industry.

Hardware: The cost of hardware is determined based on capacity for audio conferencing plus redundancy and high availability preferences. We use industry standard servers you have the choice to procure it yourself. Finally we determine the type and quantity of telecom access required, T1/E1, SIP etc

Software: The cost of the software is determined by understanding your audio conference feature requirements. We have flexible per server or site licensing options available. The site licensing is very attractive for high capacity users like conferencing service provider resulting in cost per port becoming insignificant.

Integration: Finally and not the least the integration costs differ from client to client.

What is the max number of ports or what is the maximum capacity?

The conference bridge call capacity is limited only by server capacity. The solution is installed on industry standard servers. You have the option to install and make it functional on a very small server or use fault tolerant and redundant servers that can support hundreds of users the choice is yours.

Our audio conference bridge is state-of-the-art and built to last, it's a long-term high-return investment. Unlike other systems that max out at a certain call capacity, we can expand with ease to include thousands of ports seamlessly, scaling out, upgrading the configuration for smooth growth, linking systems together without losing quality or efficiency.

What are the typical installation scenarios of the Audio Conferencing Solution?

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The components of the audio conference bridge solution?

On a high level the solution consists of three parts, the Hardware for Conferencing, Telephony Access Interface, Software and finally Integration all of them together.

Hardware: The Audio Conferencing Bridge resides on industry standard server we provide the recommendations assessing your requirements in terms of capacity, redundancy, reliability etc

Telephony Access Interface: Depending on your access requirements we will determine the appropriate interface cards, the system supports T1/E1, ISDN PRI, SIP, H323 and IAX2 connections.

Software: We use asterisk as the base software component for conferencing and provide a wrapper developed by us into providing a full featured audio conferencing bridge

What are the Audio Conferencing Bridge purchase options?

Outright Purchase: This is where you can buy the Audio conferencing equipment from us and we will integrate it into your existing infrastructure and processes like your billing and CRM systems. If required we can provide a new billing and CRM solutions that will suit to your needs. The price includes licensing, installation, integration and one year of support.

Hosted On Premises: We will installed the Audio conferencing equipment inside your infrastructure, monitor and maintain it for you with options for pay as you go model based on a month basis or usage basis. In this situation you will not have to worry about any up front cost

How reliable and durable is your Audio Conferencing Bridge?

Our audio conference bridge consists of two distinct components, the audio conferencing bridge software and the hardware where audio conference solution reside we use industry standard servers from leading vendors in the trade. The choice is yours to use standard server offering or fault tolerant models. We believe giving the client the power to choose is the best approach, each of our client have different reliability and availability requirements the key is to understand your requirement, objectives and choose the appropriate hardware to provide a durable and reliable system. Proper system administration practices and controlled operating environment will all together provide a stable audio conferencing system.

System expandability and flexibility of your Audio Conferencing Bridge?

You can start off with a small conferencing requirement and expand as your capacity requirements increases, the advantage you get here is there no additional software costs when you decide to expand, you decide on the kind of interface requirements either T1/E1 or SIP and increase your capacity. In terms of flexibility our approach is to provide you with an audio conference bridge that exactly match your requirements in terms of functions and integration.

What about availability of your audio conference bridge?

The system is immediately available for installation once the sales process is complete we normally schedule an install, depending on the customization work required the installation time will be estimated. This can extend for a minimum of three to ten days of work.

Is instant conferencing and multiple blast dialing available?

Yes our audio conference bridge supports dial out conferencing where the moderator can initiate a call to the participants and bring them into the conference, this dial out can also be done on a case to case basis during the conference as well, multiple lists can be dialed out simultaneously as well

Can you stream real time conference audio on to the internet?

Yes this can be easily accomplished since our audio conferencing bridge is a hybrid system that supports TDM and IP networks, in real time we can set up the platform to stream the audio on to the internet for participants to listen into the call.

Are there any limitations or maximum number of conferences?

You can have as many number of simultaneous conferences as you require same applies to the number of participants in one conferences there is no limitations.

Is your audio conference bridge IVR and greetings customizable?

Yes all aspects of the IVR and greetings can be modified as per your requirements, also conferencing service providers can provide custom greetings to their clients where the bridge will play their own greeting prompt when the client logs into the conference bridge

Audio Conference Bridge - White papers

Enter the Realm of the Conferencing Service Industry Today: If you aspire to be an audio conferencing service provider or want to buy an audio conference bridge solution, this white paper gives provide you a selection criteria to base your search on.
Stay Informed; Secure Your Audio Conferencing System: It is a general concern to make sure your audio conferences and discussions are conducted in a secure environment, in this document we talk about the various features you can adopt in the new generation audio conference systems and solutions.
Audio Conferencing Bridge Connectivity Choices: The rapid advancement of technology have introduced audio conferencing bridges that provide a wide choices in terms of connectivity, this document explains the choices that are available to you.
In House Audio Conferencing Bridge Selection Made Easy: Installing a conferencing capability into your enterprise network have never been this easy, download to read about the advantages of having an audio conference bridge in your network.

Audio Conference Bridge - News

Indosoft releases upgraded enterprise audio conference bridge

Organization can increase productivity by providing employees with access to a secure, easy to use, in-house audio conference bridge. In-house conference systems are no longer luxuries reserved for big business only.

Fredericton, NB August 29, 2007 -- Indosoft announces the availability of its upgraded enterprise audio conference bridge. This premise based conference bridge is very easy to implement as a standalone system and can also co-exist with any current PBX system. The system is scalable to the needs of small, medium and large business.

The upgraded version provides a web dashboard with active talker indicator that will visually identify the speaker within the conference as well as allow full control of the ongoing conference by the host and administrator.

Cost, features and ease of use are factors that determine adoption rate of conferencing service into any enterprise. The enterprise conference bridge adopts a component model to make it cost effective and inexpensive to maintain. A web based admin and user interface makes the solution easy to set up and operate.

Our existing customers have been able to obtain full return of investment within a matter of months. The enterprise conference bridge also helps them communicate effectively with the timely exchange of information. Employees come together and collaborate in moments notice resulting in faster decision making and on time project completion.

The solution has the capability to connect hybrid networks using T1/E1, ISDN PRI and VoIP circuits. This extends the benefits of audio conferencing to distributed networks and remote offices as well. The attractive one price licensing includes all features with no additional costs in future when looking into using added features. More details about the scalability and connectivity options is available at http://www.indosoft.com/business.htm

About Indosoft Inc.

Indosoft Inc. (http://www.indosoft.com) based in Fredericton, Canada, in its 12th year of operation, is an established solution provider for state of the art audio conference bridges to enterprise and conference service provider market segments. It also provides call center technology including Predictive Dialing, Integrated CRM and Scripting, Advanced Inbound ACD with skills based routing, IVR, PBX, Recording Solutions and Real-time call blocking for Do Not Call list enforcement. The technology is based on next generation PBX capable of seamless interface to both VoIP and TDM.

In House Audio Conferencing Bridge Selection Made Easy

Indosoft have introduced an audio conferencing bridge, based on open source asterisk PBX that allows company wide utilization with increased productivity overall.

System and network administrators are increasingly entrusted with the management of voice networks that were traditionally the responsibility of telecom groups in the company. Having inherited the installed PBX and the voice circuits, they have difficulty with the traditional telephony system and are disadvantaged by the high maintenance costs of the conference bridge provider.

With the advent of open source asterisk PBX platform it is very simple to install and maintain an audio conferencing bridge inside your enterprise network that greatly eases the situation. It is also extremely beneficial when meetings are not prescheduled and quick access is needed. When availability of meeting rooms is a premium, or when dispersed workforce needs to be unified, audio conferencing becomes a credible alternative.

An in-house audio conference bridge does away with restrictive conference usages. It scores high on convenience as employees can easily pick up the phone to be a part of the conference rather than move to a meeting room. In-house audio conferencing is a more cost effective option than adding a multi party conferencing to your current PBX system. A hybrid audio conference bridge that connects to both TDM and IP networks and has a seamless integration into the enterprise is highly beneficial.

Indosoft audio conference bridge can be interfaced with the current PBX and/or directly to voice network using T1/E1 trunk or ISDN PRI protocol, and when essential, users of IP PBX can interface the conference bridge with SIP or H323. End points can be desk phones, IP phones or soft phones with users located anywhere on the network. Incorporating a web collaboration suite will give end users all the capability to work in teams remotely.

The system may be integrated with global catalogue directories so that it makes it easier to schedule the conferences as required. A customized solution will offer multiple benefits of capability to manage through a web interface, remotely control them as well as distribute the installed location of these conference bridges across the network close to the user community but manage it centrally. An easily manageable system should be able to start small with a moderate initial investment and grow along with the organizational needs as well, and therefore, sufficient analysis is necessary to absolutely make the right selection of your Audio Conferencing Bridge.

Indosoft Inc (http://www.indosoft.ca/audioconferencesystem.htm) based in Canada is an established solution provider of state of the art audio conference bridge. Also a Digium Asterisk partner and leader in the application of Computer Telephony Interface (CTI) and Voice over IP (VoIP), Indosoft provides fully blended solutions for Contact Centres, Real-time call blocking for Do Not Call list enforcement, Hosted PBX, Call Centre Applications, Predictive Dialler, IVR and Voice Recording technology based on Asterisk PBX.

Indosoft's Audio Conferencing Solution Chosen by ThinkTel Communications

ThinkTel Communications, (www.thinktel.ca), selects Indosoft.s, (www.indosoft.ca) state-of-the art conferencing system for its voice/data integration services and telephony applications.

.I am very impressed with Indosoft.s audio conferencing platform. In addition to being versatile, its ease of customization has really helped to integrate it to our existing business model and enable the service quickly. Certainly an all inclusive platform that provides all the features that I require, plus Indosoft has gone the extra mile to work with our company to plan the implementation and execution of the service., says David Damer, President and CEO of ThinkTel Communications.

.The value proposition is most evident in the booming conferencing realm where the cost advantages and service flexibility translate into increased productivity and profitability. Our product offers exclusive features in addition to great voice clarity. Those who act now to take advantage of a flexible, future-proof audio- conferencing solution to enterprises without compromising existing investments will find themselves in a position to reap the rewards with rapid payback. says Beenu Rajan, Director Conferencing Group at Indosoft Inc.

About ThinkTel Communications:

Based in Edmonton, Alberta, ThinkTel is a leader in the development of telephony-based applications for Voice over IP, rating and billing solutions.

ThinkTel Communications provides wholesale telephony based applications to residential, business clients, and Carriers (CLEC.s). Their expertise has evolved thru decades of experience in IT & Telecommunications. ThinkTel has built its reputation by its use of the latest in voice/data integration to offer their clients increased revenue, increased productivity, cost reduction, and competitive advantages.

About Indosoft Inc.

Based in Fredericton, New Brunswick, Canada for the last ten years, Indosoft Inc., is a leader in the application of Computer Telephony Interface (CTI) and Voice over IP (VoIP). It provides technology for Contact Centers, Audio Conferencing, Real-time call blocking for Do Not Call list enforcement, VoIP solutions, PBX, Call Center Software, Predictive Dialers, Interactive Voice Response and Voice Recording technology.

PR Contact: Priya Srikanth

Email: priya@indosoft.ca

Phone: 1-506-450-7080 ext 71

Website http://www.indosoft.ca

eCRM Selects Indosoft's Audio Conferencing System

(FREDERICTON,NB) (14June 2005 eCRM Networks Inc. www.eCRMNetworks.com ) has selected Indosoft's ( www.indosoft.ca ) state-of-the art audio conferencing system for their conferencing requirements.

In their business of providing hosted contact center solutions, the audio conferencing system provides a great tool to meet and collaborate with their clients and team members effectively.

.Indosoft's Audio conferencing equipment fulfilled our requirements and more. Its ability to customize to our specific needs was of great value. The capability to connect to VoIP and PSTN networks enabled this solution to easily integrate into our current environment. The fact that you can start small and scale up as business grows was a winning proposition to us. We were very impressed by the ease of integration and Indosoft's support team made everything fall in place very smoothly. says Bill Ronalds, Vice President of eCRM Networks.

.With the conference industry maturing, a future-proof conferencing solution which is flexible and adaptive goes a long way toward bridging the communication needs. All this is done with minimal investment and rapid payback that is to be experienced to be believed,. says Beenu Rajan, Director Conferencing Group at Indosoft Inc.

About eCRM Networks :

eCRM Networks, based out of Halifax, NS, Canada, is a leader in providing managed customer communication services to the corporate and contact center market.

eCRM provides its' clients with sophisticated communications solutions on a hosted basis. eCRM.s solutions enable organizations with improved customer communications, increased revenues, and a lower total cost of ownership. eCRM brings together all the innovative competencies to provide clients with a total solution in an integrated form so that its customers enjoy the benefits of using voice, data, telecommunications, and CRM applications, within a convenient monthly package from one single source.

About Indosoft Inc .

Indosoft Inc., based out of Fredericton, New Brunswick, Canada is a leader in the application of Computer Telephony Interface (CTI) and Voice over IP (VoIP), providing quality solutions for the last ten years. It provides technology for Contact Center solutions, Audio Conferencing system, Real-time call blocking for Do Not Call list enforcement, VoIP solutions, PBX, Call Center Software, Predictive Dialers, Interactive Voice Response and Voice Recording technology.

Audio Conferencing solution redefines today's communications

Due to a significant global surge in demand for teleconferencing in recent years, many conferencing service providers are short on available capacity. At a crucial time, when expansion is the norm, they want to provide the latest features to their clients at an incredible value.

Fredericton NB, Canada, 17th May 2005 - In tune with current market trends, Indosoft introduces an innovative, feature-rich conferencing system. This solution's unique strength is its ability to seamlessly integrate and work with IP, Voice over IP and TDM networks with no additional equipment requirements.

The product offers amazing value not only to service providers, but also to large businesses and enterprises that wish to do more with less. Start small and scale to thousands of ports effortlessly, as a next generation teleconferencing platform of choice that is extensively customizable.

Service providers can control conferences and manage geographically dispersed audio conference bridges through a single web based console. You can provide the power to your clients to schedule and manage their complete audio conferencing needs.

.Conferencing service providers can integrate our solution with their existing business process, call flows and client management requirements with minimal disruption.. says Beenu Rajan, Director, Conferencing Group at Indosoft.

All this is available in various packages at a very affordable cost per port, - by outright purchase, on and off premises hosting, lease or pay per use with hassle free remote management and support options.

Explore more about the features and schedule a demo http://www.indosoft.ca/audioconferencesystem.htm

About Indosoft Inc.

Indosoft Inc, is a leader in the application of computer telephony interface and VoIP and a technology provider for Contact Center solutions, Audio Conference systems, Real-time Do Not Call Blocking, VoIP solutions, PBX, Call Center Software, Predictive Dialers, Interactive Voice Response and Voice Recording technology.

The company is based out of Fredericton, New Brunswick, Canada and has been providing quality solutions for the last ten years.