Contact Center News from Indosoft

Become a Re-Seller Host your call center and save! Setting up an inbound call center ACD for inbound Skills based agent and queue setup Looking for a predictive dialer? Call Center Software Blog Server Hardware for Asterisk PBX ACD for inbound TPV Call Recording Systems ISDN PRI T1/E1 versus VoIP White Papers
Indosoft releases upgraded enterprise audio conference bridge

Organization can increase productivity by providing employees with access to a secure, easy to use, in-house audio conference bridge. In-house conference systems are no longer luxuries reserved for big business only.

(FREDERICTON, NB) (29 August 2007): Indosoft announces the availability of its upgraded enterprise audio conference bridge. This premise based conference bridge is very easy to implement as a standalone system and can also co-exist with any current PBX system. The system is scalable to the needs of small, medium and large business.

The upgraded version provides a web dashboard with active talker indicator that will visually identify the speaker within the conference as well as allow full control of the ongoing conference by the host and administrator.

Cost, features and ease of use are factors that determine adoption rate of conferencing service into any enterprise. The enterprise conference bridge adopts a component model to make it cost effective and inexpensive to maintain. A web based admin and user interface makes the solution easy to set up and operate.

Our existing customers have been able to obtain full return of investment within a matter of months. The enterprise conference bridge also helps them communicate effectively with the timely exchange of information. Employees come together and collaborate in moments notice resulting in faster decision making and on time project completion.

The solution has the capability to connect hybrid networks using T1/E1, ISDN PRI and VoIP circuits. This extends the benefits of audio conferencing to distributed networks and remote offices as well. The attractive one price licensing includes all features with no additional costs in future when looking into using added features. More details about the scalability and connectivity options is available at http://www.indosoft.com.

About Indosoft Inc.
Indosoft Inc. based in Fredericton, Canada, in its 12th year of operation, is an established solution provider for state of the art audio conference bridges to enterprise and conference service provider market segments. It also provides call center technology including Predictive Dialing, Integrated CRM and Scripting, Advanced Inbound ACD with skills based routing, IVR, PBX, Recording Solutions and Real-time call blocking for Do Not Call list enforcement. The technology is based on next generation PBX capable of seamless interface to both VoIP and TDM.