Q-SuiteNG Platform
Reliable, Scalable
AI Communication Platform
Q-SuiteNG's high-availability architecture keeps calls connected even during peak load or network failover, with geo-redundant infrastructure built for enterprise-scale reliability.
- HA and call survival
- Automate workflows
- Multi-tenant capability
Flexible Cloud and
On-Premise Deployment
Deploy Q-SuiteNG on-premise or in the cloud with minimal setup — our integrated APIs and support team handle the heavy lifting so your team can focus on operations, not IT overhead.
- Flexible deployment
- Remotely installed
- Minimal software requirements
API-Driven Integrations
for Automated Workflows
Q-Suite NG APIs offer a full range of developer tools — fully customize your communication
platform across workspaces, routing, reporting, and AI integrations.
- API-driven platform
- CTI integrations
- Admin management integration
Developer Documentation
and Support Resources
Find the document, code, and developer tools you need to set up your environment, fast.
- Extensive knowledge base
- Step-by-step guide
- Advanced features
Built-In AI That Works Alongside Every Agent
The Q-SuiteNG Intelligent Communication Platform embeds AI at every layer — from the first ring to the final summary — so your team spends less time on process and more time on outcomes.
Have Questions About Q-SuiteNG?
Everything you need to know about Q-SuiteNG's platform, deployment, and AI capabilities.
What is Q-SuiteNG?
Q-SuiteNG is Indosoft’s AI-powered intelligent communication platform—a flexible, high-availability system built on Asterisk that powers omnichannel routing, real-time analytics, and intelligent automation.
Is Q-SuiteNG cloud-based or on-premise?
Q-SuiteNG supports both. It’s built for flexible deployment across on-premise and cloud architectures, with remote installation and minimal software requirements.
Does Q-SuiteNG support multiple tenants?
Yes. Q-SuiteNG includes multi-tenant capability, allowing you to manage multiple business units or clients within a single platform instance.
What AI features are built into Q-SuiteNG?
Q-SuiteNG includes real-time sentiment analysis, AI-assisted agent coaching, predictive routing, automated QA scoring, and LLM-powered call summaries.
Does Q-SuiteNG integrate with other business systems?
Yes. Q-SuiteNG offers a full range of developer tools and CTI integrations, letting you customize workspaces, routing, reporting, and AI features across your existing tech stack.
Is Q-SuiteNG built for high availability?
Yes. Q-SuiteNG uses a geo-redundant, high-availability architecture designed to maintain call survival and performance even under high load.